|Extra Person(s)||All Suites (except Studios and 1 Bedroom Suites) can comfortably accommodate a maximum of two additional persons above the standard suite occupancy in a Queen sized pull-out sofa. THERE IS NO ADDITIONAL CHARGE PER EXTRA PERSON(S).|
|Included Features||Welcome cocktail, weekly manager's rum punch party, and towels, complimentary use of bicycles and non-motorized watersports - Sailing, Kayaking, Windsurfing, Snorkeling and Paddle Boarding.|
|Children||A maximum of two children under 12 years may stay free of charge when sharing a Suite with an adult paying the full Suite rate (except Studios). Cribs are complimentary.|
|Reservations||A 3 night deposit is required to confirm all reservations. The deposit is required at time of reservation and is fully refundable if cancellation notice is received 21 days prior to arrival date.|
|Insurance||The hotel strongly recommends our guests purchase travels insurance which covers lost of revenue due to unforeseeable events such as emergencies, flight delays or cancelations. The hotel will not reimburse the guest due to such events.|
|Packages||Wedding, romance and other special packages are available. Click here for more information.|
|Credit Cards Accepted||American Express, MasterCard, Visa, and Discover|
From Dec 23, 2013 through Jan 2nd, 2014, any reservations cancelled after October 1, 2013 or no-shows will be charged the full amount of the booking.
From Jan 3 to March 31, 2013, the cancellation policy is 21 days from arrival date with the exception of holiday periods. From April 1 to December 21, 2013 the cancellation policy is 7 days from arrival date with the exception of holiday periods. The policy varies during holiday time periods so you must check with the hotel directly for the holiday cancellation policies.
United States citizens will now be permitted to enter the Turks and Caicos Islands once they are able to show:
This will remain in effect until further notice.
(Valid through December 2, 2013)
In the event of an official evacuation order, The Sands At Grace Bay will not penalize any guest for any unused nights and will also present a voucher valid for a future stay for the same number of nights that the original reservation was for (with a maximum of 7 nights), i.e. you book a 7 night stay and evacuate on day 4. You will not have to pay for the additional nights of your stay and you will be presented with a voucher for a 7 night future stay.
In the event of an official hurricane warning issued for the islands of Turks and Caicos, The Sands At Grace Bay will waive the cancellation penalty and either refund the full deposit, or change the reservation to a future date.