The following is the Hurricane Policy for The Sands at Grace Bay valid through December 2, 2017.
In the event of an official evacuation order, The Sands at Grace Bay will not penalize any guest for any unused nights and will also present a voucher valid for a future stay for the same number of nights that the original reservation was for (with a maximum of 7-nights), i.e. you book a 7 night stay and evacuate on day 4. You will not have to pay for the additional nights of your stay and you will be presented with a voucher for a 7 night future stay.
In the event of an official hurricane warning issued for the islands of Turks and Caicos, The Sands at Grace Bay will waive the cancellation penalty and either refund the full deposit, or change the reservation to a future date.
If you have any further questions, please do not hesitate to call us toll-free at 877.777.2637.